FAQs
How can I contact customer service?
If you have any questions about our products or your order, you can contact our customer service team via email, chat with us online, contact us via FB or call us!
For more information, please see our Contact Us page.
Ordering and Shipping
- Do you ship internationally?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
- Can I track my order?Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
- What countries or regions do you ship to, and what is the shipping fee?We offer worldwide shipping. For orders over $68, the shipping fee is free. To learn more about the available countries, shipping methods, and shipping fees, please see our Shipping Policy.
- How long will it take to receive my order?Shipping times depend on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-2 business days and delivery times range from 5-25 business days for international orders.