PRIVACY STATEMENT
We take your privacy seriously. This privacy statement explains how www.luuwik.com (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. It also includes anonymous data linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated.
Promoting Safety and Security
We adhere to principles of legality, legitimacy, and transparency. We process the least data necessary and take technical and administrative measures to protect data security. We use personal data to verify accounts, monitor fraud, and investigate suspicious or illegal activities. This processing is based on our legitimate interest in ensuring the safety of our products and services.
Types of Personal Data We Collect
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Data You Provide:
- Personal data you provide when using our products and services, creating an account, contacting us, participating in surveys, or using online help/chat tools.
- Data related to purchases, including payment information, billing, shipping, and contact details.
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Data About Use of Our Services and Products:
- Information about your device, IP address, operating system, browser type, usage, diagnostics, and location.
- GPS, IP address, and other technologies to determine a device’s location for improving our services.
How We Use Your Personal Data
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Providing, Improving, and Developing Our Products and Services:
- Use personal data for data analysis, research, and audits to improve our offerings.
- Administer programs like contests and promotions.
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Communicating with You:
- With your consent, send marketing communications about our products and services.
- Respond to your requests and process your inquiries.
- Personalize your experience and assess promotional campaign effectiveness.
Definition of “Cookies”
Cookies are small text pieces used to store information on web browsers. They store and receive identifiers and other information on devices. We use similar technologies and refer to all of these as “cookies.”
Use of Cookies
We use cookies to:
- Provide, protect, and improve our products and services.
- Personalize content, offer and measure advertisements, understand user behavior, and enhance security.
Disclosure of Personal Data
We share personal data with strategic partners to provide our products and services or help us market to customers. Data is shared only to improve our products, services, and advertising, and not for third-party marketing without your consent.
Data Disclosure, Storage, Transfer, and Processing
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Legal Obligations:
- Comply with mandatory laws of the EEA or your country of residence.
- For EEA residents, processing is justified under GDPR Article 6(1).
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Business Operations:
- Share data with affiliated companies and in events like mergers, acquisitions, or reorganizations.
- Disclose data to protect rights, investigate fraud, or enforce terms and conditions.
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Legal Compliance and Security:
- Disclose data for national security, law enforcement, or public importance as required by law.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Receive your data in a structured format.
- Lodge complaints with competent authorities.
Contact us to exercise these rights. We may request data to confirm your identity and will respond within 30 days.
Third-Party Websites and Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices. This Privacy Statement applies only to data collected by us. Read third-party privacy policies before using their services.
Data Security, Integrity, and Retention
We use reasonable measures to protect your data. We retain your data as long as necessary to fulfill the purposes outlined, unless longer retention is required or permitted by law.
Changes to this Privacy Statement
We may update this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements. Continued use of our services after the effective date means acceptance of the revised statement.
Contact Us
If you have any questions regarding this Privacy Statement, contact us at contact@luuwik.com.